Matt Munyan

Yes! Our 2-Year Warranty ensures your Ana Luisa online purchase (placed on analuisa.com or purchased at our store) is fully protected for two years from the original purchase date. Though we extens...

14K Plated Jewelry The majority of our jewelry is 14K gold or rhodium plated with a base metal of brass. While our products are designed to be water-resistant, we recommend the following:Even jewel...

Standard RefundsOnce our team processes your refund, you'll receive an email confirmation. Refunds to a standard payment method (credit card, debit card, PayPal, Shop Pay, etc.) typically take 5-10...

How do I make a return?US CustomersOrders shipped within the United States may be returned online and at both store locations. We cannot honor any promotions or discounts on exchanges in-store.To s...

We accept returns on products purchased from analuisa.com within 30 days of the original delivery date. Any returned jewelry must arrive to us in the condition it was received, along with the origi...

Ana Luisa Protection allows you to track your order with peace of mind. We know how important it is for your jewelry to arrive in perfect condition, so we offer package protection to keep your orde...

Please keep in mind our delivery estimates for all orders (domestic and international) do not include processing time for orders. Once you place your order and receive your confirmation email, the ...

Spend More, Save More: Receive a discount based on the amount you spend. The more you buy, the bigger your savings!Early Access & Member-Only Sales: Receive notifications about our sales, and get t...

AL Luxe is Ana Luisa's exclusive membership program. This subscription-based membership offers total shopping freedom and a long list of perks – buildable store credit, additional discounts, and pr...

Use this if your Mysten Labs laptop is failing a security check, having connectivity issues, running slowly, or not behaving as expected.1. Restart Your DeviceIt sounds simple, but restarting clear...